Return & Refund policy
Return & Refund
- 5 Days return & Exchange from delivery date.
- Issues with damaged, defective or incorrect product should be reported within 24 hours.
- Please return the product as it was shipped. If product return are in poor condition or worn, no refund will be provided.
- Items with combo offers are not eligible for refund & returns.
- Reverse shipment fee of Rs.120 will be deducted from refund on return order
- Pick up will be attempted 2 times. If shipping company unable to pickup, you will have to send the item on your own. Reverse Pick Up is subject to the availability of the service in your area pin code.
- Please return the product as it was shipped. If product return are in poor condition or worn, no refund will be provided.
- Refund will be provided within 7-15 days of return.
- For COD order, amount will be sent to given bank account number
- shipping charges are non-refundable.
- Order cancellation is possible if and till order is not dispatched from our warehouse.
- No Return on Combos. You can exchange the products in combos. Shipping fees will be paid by customer.
Self Shipping Orders terms and condition
- If your pincode is not serviceable you have to self ship return orders on below address:
ABX Warehouse: House no 845, Near Jawadekar Bakery, Dattawadi, Mhasoba Chowk, Pune - 411030
- Please ensure the items are packed securely to prevent any loss or damage during transit and the ORDER ID and registered mobile number is mentioned on the packaging. All items must be in unused condition with all original tags attached and packaging intact. Within 48 hours of receiving the product(s), the complete amount + INR 100 (in lieu of courier charges) will be refunded to your bank account in case of prepaid and in the form of store credit (gift card) in case of COD.
Terms and Conditions
- Bank details provided by customer are considered final. Any Error in details customer is responsible for that not brand.
- If you did not receive a call, sms or WhatsApp within 24 hours after placing orders. Pls contact us on
- The customer will be under an obligation to take utmost care of the product(s) whilst the products are in their possession. This includes all of the product(s) instructions, documents and wrappings while returning the product(s) in the same condition as received.
Shipping Policy
1. Shipping Destinations
- We currently offer shipping within India only.
- We may expand our shipping destinations in the future.
2. Processing Time
- Orders are typically processed within 1-2 business days of being placed.
- Processing time may be longer during peak seasons or sales periods.
3. Delivery Time
- Standard shipping typically takes 7-10 business days for delivery.
- Delivery times may vary depending on the delivery destination and unforeseen circumstances such as weather or transit delays.
4. Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
- You can use this tracking number to track the progress of your shipment on the carrier's website.
5. Undeliverable Packages
- If a package is undeliverable due to an incorrect or incomplete address, the customer will be responsible for any additional shipping charges to reship the package.
- If the package is returned to us, we will issue a refund for the product cost, minus the original shipping charges and any return shipping fees.
6. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately.
- We will work with the carrier to investigate the issue and resolve it as quickly as possible.
- In the case of a lost package, we will either reship the order or issue a full refund, at our discretion.
- In the case of a damaged package, we will either replace the damaged items or issue a partial refund, at our discretion.
7. Changes to Shipping Policy
- We reserve the right to modify this Shipping Policy at any time without prior notice.
- Your continued use of our website after any changes constitutes your acceptance of the modified Shipping Policy.
8. Contact Us
- If you have any questions about our Shipping Policy, please contact us at theabxstore@gmail.com